Originally Posted by
LegalEagle
The reaction has been for Super8 to lower their webrate and while hotels.com seems to still have a lower rate, it is for a smoking room and the BRG staff is denying the claims because the lower $100 hotels.com rate is for a smoking room and their higher webrate is for a non-smoking room. Just another example of using extreme technicalities to deny BRG claims.
I wouldn't really call smoking preference a "extreme technicality" - smoking rooms are often offered at cheaper rates due to the fact that they're a LOT harder to sell. For me and my family, they're out of the question, as most of us have asthma.
Sorry I didn't get to this in time, Darben. I'm back now and will be back on the ball. I did get your email, though - thanks.
Dave