Originally Posted by
trojanman
Michel and his wife just arrived about 2 or 3 months ago, and they do a fantastic job. They are present and available at all hours and ensure everyone has a once in a lifetime experience. He just came from FS Provence, and FS Georges V before that, so he definitely has service on his mind!
Our spa treatment was quite nice (though not the best I've ever had). Perhaps my largest gripe is that it was supposed to be a 90 minute treatment but IIRC we only got about 70 minutes of table time. They included our undressing/ foot wash/ re-dressing as part of the 90 minute treatment. Bogus if you ask me!
Our included spa treatment was just eh ... like you it seemed like they cut the treatment as far short as they could get away with, and there was a spider that was a bit of an issue. It kept climbing up my extremities during the massage and the massage therapist just kept knocking it off me so that 5 minutes later it was back on me. Not relaxing. After she did it twice I asked her to please either kill it or toss it outside.
My wife signed up for an additional pedicure which they said they would only do poolside - seriously, they wouldn't do it at our tent or at the spa ... so there's my wife getting her pedicure next to the tiny pool where the honeymoon couple is trying to have a pleasant splash. My wife said it was one of the worst pedicures she's ever had although I don't know what that means exactly, having never had a pedicure...
Ironically, the spa manager (who oversees this property and the FS CM) was at the tented camp for part of our stay - she wasn't that interested in hearing our comments. Other than the spa experience though service was over-the-moon fantastic.