tfred

I changed planes here twice in the last few days and was amazed at the number of announcements that are required to get everyone on board. I wasnt counting but there were repeated calls for specific pax to make a B line for the gate - now!

The layout is weird with multiple aircraft leaving from the same gate in a short amt of time. There are not enough seats for everyone to remain close and the announcements overlap each other and are not terminal wide

To boot some of the GA were visible upset with some pax since they had to be chased down. Someone at CO should look at this since it only adds to everyone stress at a major hub