Originally Posted by
USPhilly
Going back to the OP, it seems that he/she did try to correct the agent, which fell on deaf ears. IMO, that's unacceptable.
M44, you're saying that throughout the course of your normal day you need to correct people because they make mistakes? Why should someone working for an airline be held to higher standards than the rest of the world? You seem to be implying that airline employees should be superhuman and never make mistakes.
be prepaired, thats the boyscouts marching song....
I just armed my mom with a printed out and highlighted copy of the US web-site for her upcoming US flight [it is now $50 cheaper fare to fly her out of FLG on US-ex (mesa, boo, hiss) than have her drive down to PHX and take Ted as she usually does, for cheaper and no need to drive she will take US].
This way when she shows up at the airport and presents her 2P UA card, and they say $15 bucks, she can say "no its free." (And I might say that until I told her the bags were free to her as a 2P she was going to drag out the carry on bag and top bag I got her and put her luggage in the overhead bin)
And she is bringing any empty water bottle...
thanks FT