Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
I think is depends on who the local florist is. I've used FTD twice, the second time everything went according to plan - miles posted after about 6 weeks.
The first time, the florist forgot to attach my message so the recipiant (elderly aunt turning 70) didn't know who had sent the flowers. After a call to FTD then sent out a second bunch the same day for free.
Good customer service but maybe a few bad local frachises.
-- Dambus