FlyerTalk Forums - View Single Post - Send Out the Seats Empty or Give a Customer Service Upgrade?
Old Aug 24, 2008 | 9:30 pm
  #10  
LLW
 
Join Date: Nov 2006
Location: Denver, Colorado
Programs: United 1K, Marriott Platinum, Hilton Gold
Posts: 139
Originally Posted by stupidhead
Once the doors have closed and the plane has left the gate, they should invite as many as they can to first. It's called goodwill.
It's called devaluing your product.
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