Originally Posted by
PhillyPhlyer40
I have recently switched to UA, and have noticed that when things go wrong at UA, they "take care of" me. Usually getting me where I need to be on another carrier, and in a timely manner. Also, UA gives bonus miles/e500's/cr1's, where CO gives MAYBE 1000miles!!! When things go wrong at CO, it is REALLY BAD, and they almost never endorse you over to another carrier.
I fully agree with this. UA really goes out of their way to ensure I get to my destination. Absolutely no complaints there. And is this not the main reason most of us travel - to get to our destinations?
Echo also comments on E+. Sometimes you don't know what you've got until its gone.