Originally Posted by
sfonorth
I'm a Premier Exec out of SFO and generally have not had too much difficulty getting upgrades to Asia/Europe provided I book them at least 6-10+ months out depending on the time of year. Are there any frequent flyers who can give some feedback about the OnePass program and how it rates in comparision to MP for upgrades/reward travel booking and of course the CO cabin/FA/Customer service experience?
BAHAHAHA!
OP u/g's and rewards are not available. Might as well just say it as it is. I am trying to book 330 days out, and have an itin that includes AF, KLM, and DL, but NOT CO! Now, this "may" open up closer to the flight!!!
As far as service, as a CO plat *, it is much worse then UAGS. Sometimes CO plat * is like premexec. IMO, 1K is still better service then PLAT *.
I have recently switched to UA, and have noticed that when things go wrong at UA, they "take care of" me. Usually getting me where I need to be on another carrier, and in a timely manner. Also, UA gives bonus miles/e500's/cr1's, where CO gives MAYBE 1000miles!!! When things go wrong at CO, it is REALLY BAD, and they almost never endorse you over to another carrier.
YMMV, but I am very happy with my UA relationship, and CO as a secondary!