FlyerTalk Forums - View Single Post - Early return (a few hours) -- what will they do?
Old Aug 23, 2008 | 11:04 pm
  #11  
randix
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20 Years on Site
 
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,290
Here's an "unofficial" explanation...

...from someone who rents cars in various cities 364 days a year...

Thrifty quietly, without fanfare, got rid of their early return penalty. Their rental agreements use to include a section that warned you that you would be assessed an early return penalty if returned more than 12-24 hours prior to your scheduled contract date. If you look at their current contracts, there is no reference to an early return penalty being assessed. And having played attorney for over 3 decades, I guarantee you can give them a run for their money if they do try it without it being in your contract Course Thrifty has quietly imposed other charges (see my other post re the new increase in frequent flyer charges that go into effect 9/1/08). One Thrifty customer service rep who I know pretty well, recounted the upset they rec'd when they were imposing that early return penalty.



Originally Posted by Unterwegs
Returned a car around 2 hours ago.
Original plan was for 5 days, weekly rate of a little below 100 USD.
Returning two days earlier. They automatically charged 3 days 16 USD each plus taxes etc.

I remember a while back when i did the same thing they reduced the rental price in a similar way, but charged some kind of early return penalty of 25 USD or so - not this time.

Both time i reserved the car on their website.
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