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Old Aug 21, 2008 | 5:29 pm
  #43  
Gandhi90s
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Join Date: Jun 2008
Location: NYC
Programs: AA PLT
Posts: 1,615
Originally Posted by indufan
I am curious how AA pulls it off. Are they never selling these seats so that they are always, or almost always, available?
Not being EXP, I can't really speak authoritatively. But AA strikes a balance between keeping elites happy and maximizing short-term revenue. Domestically, even as a lowly GLD and then PLT, I've frequently been cleared into the last empty F seat as much as 2 days before departure. EXP friends of mine have had their international upgrades cleared on near-full flights. While the lower tiers have to "pay" in some fashion for upgrades on AA, I actually prefer that system over the free-for-all that DL and NW seem to have.

To answer the question, AA's philosophy seems to be that it will give up a short-term revenue boost (by not always holding the last few seats for sale) to encourage the loyalty of its best customers, hopefully to gain a long-term advantage.
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