Originally Posted by
AndrewC
Check in, and ground handling generally, at GVA is a total shambles.
... As it is, BA have a monopoly on my c.30 flights a year on this route.
Well my 10-15 flights a year are mostly long-haul where I have a big choice.
What's the best way to complain to (more) senior management re this shambles?
[email protected]?