As far as I remember they expired on 10/5.

The problem is that the ones after wont begin on 10/6 and might not begin at all until sometime in Nov. There is usually something like 3-4 weeks between when 1 period ends and the next starts

Could very well be that the CSR knows the start up date for the ones after these expire and the dates you need it for will be within it.Or they could have simply gone along with whatever you said and didnt check and the new ones wont start till Nov something

Id call MR and see what you can find out, also have a back-up plan ready, in case MR tells you you are SOL