Originally Posted by
YVR Cockroach
I was looking at some OZ fares and when trying to book on their U.S. website, noticed that bookings are through the Expedia engine, WWTE. Not sure if you have to deal with Expedia for reservations made/purchased through the OZ U.S. site however.
As I've been finding out the hard way over the past two weeks, the answer to this is yes. I don't know why Asiana is using them. Expedia's poor customer service is giving Asiana a bad name and for those people who don't know better, they think the site is actually run by Asiana since Expedia does their best to hide their brand on the site. A five star airline deserves better customer service than Expedia seems capable of offering.