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Thread: My Jet Blue Newbie experience: the good, the bad and the ugly (Long)
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Old Aug 17, 2008 | 3:51 pm
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jetBlueNYFL
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Originally Posted by Mimi Imferst
I remember reading something shortly after Feb. 14, 2007 regarding large compensation totals, ie millions (anyone have the amount?), offered to pax by Jetblue. The IROP situation you've described above fits Valentine's Day, 07 to a T.
I believe compensation related to the events of 2/14 and its aftermath totaled about $30 - $40 million. The Customer Bill of Rights was created after, but compensation was retroactive to 2/14.
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