FlyerTalk Forums - View Single Post - Have you ever sent a letter (complaint) to EB/SAS customer svc
Old Aug 16, 2008 | 4:18 pm
  #2  
Tor Viking
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Join Date: Dec 2005
Location: NORWAY
Programs: UA Gold-1MM, SAS Diamond
Posts: 742
I too have written emails to United Airlines about my travels. I write both positive and negative stuff. So far I have cashed in $1300 and 20000 points!

When I wrote to SAS I got either the "sorry, blah,blah,blah" reply or not even one at all.
And why this is.....well.....I`ll keep my mouth shut as I don`t want/ or not permitted to say the real reason for it!
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