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Old Aug 16, 2008, 2:08 pm
  #1  
srodr
 
Join Date: Mar 2001
Location: Philly, Madrid
Programs: Alaska MVP Gold
Posts: 2,591
Frontier bump vouchers are misleading

Recently a friend of mine did a voluntary bump and was given a $400 voucher (only after they offered $150 and my friend pointed out their written policy of 400 for voluntary bumps). When she tried to use it towards two $250 tickets for her and her daughter, she was told that only her ticket was covered by the voucher and the remaining $150 dollars of the voucher would be lost. This is a very misleading way of handling bumps.
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