FlyerTalk Forums - View Single Post - How do you define "similar" car
Thread: How do you define "similar" car
View Single Post
Old Aug 16, 2008 | 12:11 pm
  #1  
YoYoGodMom
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Jan 2007
Location: SFO/SJC
Programs: UA 1K/1MM, Marriott/IHG Ambassador, Hyatt Globalist
Posts: 291
Angry How do you define "similar" car
I have a reservation with Hertz for a "7 Passenger SUV or similar" (as shown in the email confirmation).
p.s. At the time of reservation, there were both 5-Passenger and 7-Passenger ones. I purposely chose 7 one since we'll have six people.

However, when I review my reservation just now, the vehicle type has been changed to 5-passenger one.

Can I argue with Hertz that this switch is not acceptable as the number of passengers the car can occupy can NOT be changed?
YoYoGodMom is offline  
Reply