Originally Posted by
Euroflyer
The promo was "500 miles for every $50 spent".
I hope they aren't interpreting this as "500 miles for each purchase of $50 or more", as I spent $400 and was credited 500 miles.
They need to get their act together - either in crediting the miles properly or writing their rules more clearly.
So, if you buy $500 in Home Depot giftcards in one purchase you got only 500 miles, but if you made 10 separate purchases of $50 in HD giftcards you get 5,000 miles?
Which is it, Northwest?!!!
Does anybody have an email address to complain about this, or does it have to be done by regular mail only?
I have the same issue. The promotion clearly states "Once registered, WorldPerks members will earn 500 Bonus Miles
for every $50 spent shopping with any* merchant on the WorldPerks Mall between May 1, 2008 and June 30, 2008." It does not say 500 mile for each purchase and clearly is not purchase based since amounts can be combined from different purchases. The promotion specifically permits multiple awards. Why am I not surprised they have screwed this up?
You can complain through "Contact Us" on the NWA website.