FlyerTalk Forums - View Single Post - My Jet Blue Newbie experience: the good, the bad and the ugly (Long)
Old Aug 15, 2008 | 9:58 pm
  #6  
Mimi Imferst
 
Join Date: Nov 2007
Programs: TrueBlue, HHonors
Posts: 339
Originally Posted by sbm12
And good luck getting a BoR comp on the mechanical issues from the morning flight. I'll be surprised if it comes through as JetBlue seems to be shifting blame on more things away from covered events where they can.
Sorry, I haven't seen any evidence of this from this FT board. In fact, I have heard a number of reports like "I didn't even know what it was or why I got it but it ended up in my inbox a few days later." Do you have some personal experience to share?

Originally Posted by mikeef

Now to figure out what BoR comp is...

Mike
For mechanical issues and other events within Jetblue's control, there is a "Bill Of Rights" provision(found on Jetblue's website) that will compensate you for delays in amounts correlating to your delay.

If your flight was delayed over the threshhold limit, not entirely sure what that is for mx, then you should receive compensation. If you haven't heard them after a week follow the links, if available, or simply go to the "Speak Up" icon in the top-right corner of the home page and provide them with information from your flight. They'll research and get back to you.
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