Originally Posted by colourmix

Today, the note that says we're waitlisted is gone. If I select the "Upgrade" link, I see the following information for Flight 803:
"This flight is not upgradable. Please contact your booking source. "
"Upgrade is not available due to the flight status."

Any idea what might be the problem here? I'm not sure my TA will know why the upgrade failed. Fare basis is definitely H (HL9MIN).

I'm definitely going to call UA about this, but is there anything specific/special I should tell them, especially if I get a clueless CSR?

Thanks in advance!