Join Date: Feb 2006
Location: Long Island, NY and Boca Raton, FL
Programs: JetBlue TrueBlue, AAdvantage, Rapid Rewards, Sky Miles, SPG, Marriott Rewards, HHonors, Hertz
Posts: 2,275
Firstly, I would like to extend my deepest condolonces on the loss of your friend.
I am happy to hear that the flight crew was outstanding - they usually are. However, your poor airport experience is definitely no fun. Please let us know if you get B.O.R. compensation for the MX delay on the outbound. The return definitely won't qualify, as it was weather.
One observation - you mentioned you were on the 190 with extra legroom up front. Our EML seats on the 190 are only offered in the exit row. Otherwise, the front is 33" and the back is 34".
Thanks for the trip report. Hopefully we'll have the opportunity to serve you again in the future - under happy circumstances and with a better airport experience.