Originally Posted by
honu
Has anybody received any surveys recently? I haven't received any for the last 2 months.
Yes, I've been getting some. Actually I just responded to one earlier today. However, I haven't been eligible for the full credit in the last couple of weeks.
Originally Posted by
thelostshark
I now have accrued over $323 dollars since 20 April, but have only received one $25 bonus. They replied to my 2nd email by saying they promise me that someone is working on the issue, but can't promise when it will be resolved. Honestly, how long does it take to just look at my account and add the appropriate amount?
Well, I've been waiting for my double bonuses to post as well.
I've been doing the followups every couple of weeks since June. I am basically being told the same things:
1. They have to manually adjust my account;
2. They have a team working on the issue;
3.The credit will definitely be posted;
4. but don't know how long it will take because they don't have a timeline on this (
).
When I have overdue credit from completing a survey, e-Rewards always issues the credit
almost immediately after I email them. I don't know how is this promotion different from missing survey credits that it is taking indefinitely forever to adjust the account?! They can clearly see how much credit each account has accumulated from the account activities, so no pre-mature or double bonuses be issued.
From reading the posts, I would say there's definitely some system glitches with this double reward promo. Some only got 1st $25 posted so far. Some are getting instant double credit on every completed survey without any wait. Some (such as me
) never got any double bonus credited.
At least I have their words that my double credit will be coming. Since my panel membership year is good till next June, I can patiently wait. Meanwhile, I will just keep my own scores and email them every 2-3 weeks.