FlyerTalk Forums - View Single Post - Upset with DC - LX schedule change led to ticket cancellation
Old Aug 14, 2008 | 3:37 pm
  #6  
Private Pyle
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20 Years on Site
 
Join Date: Jan 2006
Programs: Lots, some no/low status some high status, can't be bothered to list them :-)
Posts: 1,991
Originally Posted by Grantosol
This story and others like it makes me think of the countless others out there who do not have the knowledge that users of this forum have.

For every one of us FT'ers that have a problem with an award booking and get it solved by checking checkmytrip, expertflyer, or asking the right questions to the call centre, or ensuring that SQ tickets are issued on time, all the knowledge we have built up by our collective experience - how many hapless souls are out there whose dream trips are shattered because they - though no fault of they own - do not have the understanding we have??

Just a thouught...

Grantosol
It's the old double edged sword though.

Before I started redemptions, FF clubs etc I too would've had no idea however, I decided to get off my arse and arm myself with all the info I needed. People were out there already doing it so I wanted to tap into their collective experience and I have done so through this and other websites.

So, you could argue it is their fault for failing to do enough homework etc.
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