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Thread: Vegetarian option not loaded in F - how should I expect BA to respond to complaint?
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Old Aug 13, 2008 | 10:57 am
  #14  
Genius1
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Originally Posted by DYKWIA
You may find you have a voice mail from them when you get back (I assume you're still out of the UK).
As a First passenger, you should have had a call to apologise for your inconvenience, as opposed to just an email.

When I complained, I received a phone call and they credited 10,000 miles to each of our accounts for some problems we had in the Concorde Room (outbound F flight) and with the AVOD on our return CW flight.
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