FlyerTalk Forums - View Single Post - Caution when cancelling online
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Old Aug 12, 2008 | 7:33 pm
  #6  
mk1
All eyes on you!
15 Years on Site
 
Join Date: Aug 2007
Location: Arlington, VA
Programs: KE Morning Calm; AA Plat
Posts: 314
Originally Posted by xyzzy
If you canceled within 24 hours of purchase they should refund your money -- all of it -- and not give you a travel certificate. This is regardless of any of the refundability restrictions on the fare.
I would agree that you should push for a refund and not take no for an answer. I would even think you could dispute the charge with the bank. Surely someone at CO can override this and give you a refund since they see you made a good faith effort to follow the rules and cancel the ticket within the 24-hour window.
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