FlyerTalk Forums - View Single Post - Lawsuit vs United a/c of oversale of UA900 , 06/17/08 , SFO->FRA
Old Aug 12, 2008 | 11:01 am
  #105  
vsevolod4
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Originally Posted by woolfson
One word:
"Sorry, we apologize" would have been enough to save United a lawsuit.
I count 12 words :-)

Seriously, sorry that this happened to you.

Sorry if one or more UA staff misbehaved (and I think you're doing a good job making it clear that not all is rotten in UA-land, but that your beef is with a few rotten apples).

Sorry that the courts need to get involved ... hope things get resolved peacefully and properly.
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