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Old Aug 12, 2008 | 10:57 am
  #3  
BA1A
 
Join Date: May 2008
Programs: BA GGL, VS Gold, BD Gold, Flying Blue Platinum, IC RA, Hilton Diamond, Eurostar Carte Blanche
Posts: 2,629
Originally Posted by OPebble
There used to be a rule "if you can't do it on ba.com and have to phone, then no charge!" but that seems to have long fallen by the wayside!
I can't say I have experienced this. Every time I have called and made a change I was unable to do online they have waived the fee.
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