Originally Posted by LeisureFirst

Well, the lounge itself isn't a bad space but, as AndyFlyer has already indicated, the service is absolutely gormless. Whereas BA premium crews are usually excellent, especially at establishing the appropriate rapport with their passengers, the CCR seems to be stuffed with a lot of grinning under-occupied local school leavers probably paid barely the minimum wage who, although apparently well-intentioned, have little clue about food, drink or service. A good start would be to halve the staff numbers but keep the staff budget the same so as to get in some proper waiters.

We also found the dining area claustrophobic and wanted to leave it almost as soon as we had sat down. Whereas most of the CCR feels spacious and airy with a few other passengers and some interesting decor to look at, the small booths of the dining area felt like the enclosed boxes of certain examination centres where you are deliberately isolated and cannot see anyone or anything of interest. I would recommend that you ask for your food (which isn't that good anyway) to be brought to you at the bar, or on the (indoor) Terrace which looks out over the rest of the terminal.