In mid-June, in the back of the bus of E90? on FLL-YUL-(YVR) MR to burn off some unused North American flight pass credit, the plane had inoperative IFE.

Was given a piece of paper which upon entering gave me a coupon code for 5% off and when I wrote back and said I probably prefer miles, I was offered by customer solution of 500 miles instead. I think I will keep the 5% off and for a international Y trip.