Had a good stay in the KC Four Points (airport) a few days ago.
Asked about a complimentary upgrade....
"Oh, Mr. XXXX, I see you are a Gold member"
Got a nice quiet and clean room away from all of the noise. Looked like it had been completely refurbished recently including the bathroom.
This was on points on a Friday night at a category 1 which I consider basically free. Asked about a good KC barbecue place and was directed to an excellent place only a few minutes away.