FlyerTalk Forums - View Single Post - pet peeves to UA's approach to customers
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Old Aug 11, 2008 | 11:00 am
  #11  
mrswirl
 
Join Date: Sep 2007
Location: Colorado
Programs: UA Gold 1MM, Marriott Gold
Posts: 1,158
Originally Posted by par
1) Everyone can choose a set when they book -even the person who *never* flies united can choose their seat. And for a lousy $25 they get the best seats in the plane. For me that means that i have *never* experienced a economy plus seat.
I'm sorry but I don't buy this for a second. I've been a 1P for years and I can count on one hand the number of times I've had to sit in E-, even with last minute ticket purchases out of a busy UA hub.

In fact, last week I deliberately chose an E- seat in order to sit next to a non-status friend and the GA caught it while we were boarding and moved both of us up to E+ right there in line. ^^
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