With the pending changes to increase OnePass reward fees from $50 to $150 for travel award changes, it is very important for travelers to get it right the 1st first time.

I would like to make a suggestion that would help travelers make an informed decision without having to call the Continental Awards Desk before making their reservation.

For Example: When travelers have to decide between taking a direct flight in Economy using EasyPass vs a connecting flight in First/BusinessFirst using SaverPass, it would be helpful to give the traveler a complete and accurate picture of which cabin is being offered on each leg since both legs are not guaranteed to be in First/BusinessFirst. This problem occurs on multi-stop flights involving Partner Airlines and multi-stop flights with no Partner involvement (Continental only)

SUGGESTION – Add cabin information for each leg of the connecting flights (perhaps where Flight, Aircraft and Meal information is listed on the Award Availability Page).

For example the possible values could be:
Economy
First
BusinessFirst
First Waitlisted
BusinessFirst Waitlisted.

If the following values were displayed for each leg
(1) Economy and BusinessFirst then a traveler can be assured that they will get a seat in BusinessFirst if they book a BusinessFirst award
(2) Economy only then a traveler would know that the leg is only available in Economy (no First or BusinessFirst is available for that leg if they book the BusinessFirst award)
(3) Economy and BusinessFirst waitlisted then a traveler would know that BusinessFirst seating is not be guaranteed for that leg if they book a BusinessFirst award