aucarol, I've made the same observation. I've bought food at CFA in a half dozen states including airport and mall outlets and have never had bad or unfriendly service. The food is fresh, hot and fast. I think they need a better method of serving it up (call the ticket number instead of identifying the order as "8 piece nuggets").

My only real complaint is when I say thank you, the girl at the counter says "the pleasure is mine". I want her to wink or run her tongue over her lips after she says that. Then I will be a completely satisfied customer.