I stay at Fairfield Inns ... remember them? And I pay my own bill.

Anyhow, I was "neglected" once at a new (to me) FI and when I called down, they offered the $25. I had it applied to the credit card. I think this was in 2003 or so.

Fast forward.

In 2007, I was staying pretty regularly at a FI in Indiana. They forgot the cookies one night, so I mentioned it the next day to the manager (who knew me and we got along fairly well). I told her I wasn't interested in hitting them for the cash, but just be careful, 'cuz the next guy might be a pr**k. She seemed a little upset and then said "Could you use some points?" And, of course, I said "Sure!".

Next week, 5000 points showed up in my account as an adjustment. Sweet!

But wait ... there's more!

The very next week, I checked in and again they forgot the cookies. The next day the manager contacted me and apologized. Nothing was said about points, but the next week another 5000 points showed up in my account.

I couldn't wait to get back there (as you can imagine ... Megabonus? What Megabonus? ), but that was the last time it happened.

Ah, good days....