Originally Posted by
1015-1k
Does anyone have one of these vouchers handy and could quote me the T&C? It was a $300 voucher for a rerouting and 5 hr delay on an int'l flight. Don't have the profile code, unfortunately... definitely had "DOLLAR" in it somewhere.
IME, this sounds like a blue "customer relations" certificate (Profile name: PMO/DOLLARUA).
Here is the verbatim t & c from the back:
10. Changes/Refunds: The rules of the fare you purchase determine what changes or refunds are allowed. Any refund due is based on the amount actually paid. The certificate discount may not be reapplied toward the purchase of another ticket when exchanging or refunding your original ticket, except when the original ticket,
except when the original ticket qualifies for a reduced fare (guareteed airfare rule applies). Check with United or your travel professional.
The agents profile code should be S*PMO/DollarUA