<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by hnechets:
I just did this. They had to be paper tickets and they had to be mailed to me. I did have the option of going to a United counter and doing it, but as the nearest United airport is a few hundred miles away, I was grateful for the option.
Not a big deal if your travel is far enough in advance.
And, no charge for paper tix.
P.S. Interesting, but for Aloha Airlines, you have to wait 24 hrs for them (Aloha) to confirm availability. Just have to call back the next day to be sure you got the times/dates you wanted. Again, no problem, just another few phone calls until you get an agent. </font>
I was told the reason for having to call back to check on Aloha Awards is due to the fact that they don't have real-time inventory information for those awards. I guess it's one of those things that's updated daily. The same goes for the intraisland awards too.