Like many of you, I never check bags... except when travelling with my family, as was the case on my IAD to CHS flight this week.
Well, two our of three bags didn't make it on this direct flight ... why? Weight restrictions forced them to take some bags off the plane.
Wouldn't you think they'd avoid the "priority" tagged bags? But no ... they removed mine. And in sitting in the lost baggage office, I noticed the guy next to me who had the same thing happen was a Premier with priority tags!
So I'm thinking that the ground crew actually targets these bags. My new rule: I'm going to ask them not to put the tags on.
And actually, it's rather stupid to UA to take bags off from people with status. People who fly a lot know to complain. This little move is going to cost UA at least $100 in an e-cert to me. A non-status pax probably wouldn't know to complain.
Just dumb, UA.... dumb.