Originally Posted by
Globehopper
It may be a run of bad luck or slippage in quality control, but it seems that since the start of this year, I've had to phone up and request my platinum amenity (500 pts) for at least 1/3rd of my stays as they did not automatically post.
Anyone else had this experience?
Since starting this thread a year ago, the success ratio in Europe is even worse this year than last.
I just returned from a three week European vacation staying at:
- Le Meridien Montparnasse (Paris) - points stay
- Le Meridien Nice - points
- Westin Rome - C&P
- Le Meridien Barcelona - points
- Westin Madrid Palace - points
- Sheraton Bilbao - paid in Euros
None, none of the 500 Plat amenity points at the above properties posted!!!
This means another call to the PC to get my points (which is not welcome with many post vacation things to do).
In addition, the on line booking bonus for Bilbao has not posted, although it may be a bit too soon after departure.
This is a shame, as we had great rooms at each of the above properties. Not a dog of a room at any of the above stays. Rome, Barcelona and Madrid stays provided noteworthy service.
The continuing PA posting problem have not improved one year on.
If anyone is interested, I can post trip reports for the above hotels.