I don't think there was any one more upset about this than me. This was the second time it happened as far as being a winning non winner. I feel that Kelloggs may have tryed to fix there wrong by giveing 500 miles($10 value what a joke) I think they should have done better. I am sure if they gave you 10,000 miles no one would have been upset and they would have had good publicity. In reality there was 2 screw up's 1 with the email and 2nd is the way managment handled it. Also i feel that Kelloggs should not have been alone here the fullfilment center should have had to pay something to make it right since it was them who caused all this. I think that AA should have kicked in something just to help even thou they had no wrong here(good publicity for them)Between the 3 they would have been able to come up with 10,000 miles PP.
Do I want to sue NO. Would I like them to give a better offer yes. I would like the goverment to come up with a general rule that if a screwup was to happen in the future that a company be forced to justify there mistake in a fair way. Yes