Originally Posted by
kyushuman
Well, funny enough, I just called the KE Singapore office, and asked her to try and buy a OW BKK-ICN in F. Guess what? Even though no booking engine can sell F, she said she could! I even asked what booking code, and her answer was, "F".
Mysterious!
Not funny nor mysterious at all. F class is surely sold on BKK-ICN. Go check out this
http://www.koreanair.com/local/kr/ld..._bo_krifr2.jsp to see if F class actually sold or not on BKK-ICN. Certainly there should be a booking engine that can sell F, and I guess the engine is Topas.
Originally Posted by
MegatopLover
This recent thread tried and failed to supply a definitive answer to that question. As yet, no one on these boards knows for sure.
The most likely answer for this problem is: KE is purposefully not releasing F class on any CRS/GDS but on its own CRS, Topas. The reason for doing this is to encourage travel agencies to use KE's CRS. Suppose a travel agency get a customer who wants BKK-ICN in F. Since no CRS/GDS, but only Topas can book and issue F on BKK-ICN, the agency would subscribe Topas even for just one ticket because agency commission for F is good enough to offset the subscription fee. Since Topas is based on Amadeus, those of you who have access to Amadeus might want to query KE BKK-ICN to see if F is available.
The second most likely answer is: You queried the availability in neutral mode, as opposed to airline direct access mode, on CRS. For instance, try A10AUGBKKICN
*KE entry on Galileo, instead of A10AUGBKKICN
/KE or A10AUGBKKICN. I understand that sometimes not all booking codes are shown unless you use airline direct access mode.