Originally Posted by Cargojon

The only time I've had to consider invoking was at the Marriott Pittsburgh North. Upon checking in, I was given a room with 2 double beds...when my profile states king guaranteed. Normally I wouldn't care but this was one of the rare times Mrs. Cargojon was travelling with me.
The desk clerk tried that crap with me - until I went into their business center, brought up my reservation and printed it out....brought it over to her and advised her I'd be happy to accept the double room in exchange for the $100 stipulated in the Plat guarantee.
Magically, she was able to "find" a king room open at that point, despite her earlier claim of being "full".