FlyerTalk Forums - View Single Post - United Addressing passengers by their first name?
Old May 16, 2003 | 9:15 am
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SEA_Tigger
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Always been "Mr. <Lastname>" on UA, but I did notice on my SEA-YKM flight on Alaska a few weekends back the ticket agent said "Thanks, Chris" when she took my BP.

I thought it kind of odd, but she was young and AS always has First Class service no matter the class you fly, so I forgot it by the time I was on the tarmac walking to my plane.
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