FlyerTalk Forums - View Single Post - United Addressing passengers by their first name?
Old May 16, 2003 | 8:03 am
  #4  
UNITED959
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I was called "Mr. XXXXX" on LAX-ORD two days ago. It wouldn't bother me to be called by my first name--in fact, I'd prefer that instead. But protocol is the "Mr. So-and-so."

Now, if UA starts addressing me by those other names I've been called..
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