Got to T5 about 11:30 this am and entered from the valet parking area. As far as I could see there wasn't a single Fast Bag Drop staffed in the South End and of course the First checkin was heaving with all the F's and Golds queueing right back to reception! Given the size of T5 why aren't both ends staffed?

South Security had Fast Track open and being vetted but as usual the queues were horrendous and the goons weren't allowing people to duck under the elastic to get to the other two machines.

As others have posted, even though positions 1, 2 and 3 were operating, people seemed scared to go and stand alongside the sole PAX who was at position 1. There must be something inherently wrong with the system although in theory it ought to work. Maybe there's something that gets to the human psyche about standing in such close proximity? Perhaps if the positions were lengthened it might be better?!?