FlyerTalk Forums - View Single Post - Desk staff - give them a chair and get them out front, please.
Old Jul 28, 2008 | 2:02 pm
  #3  
martinp13
 
Join Date: May 2002
Location: Fort Worth, TX, USA
Programs: AA Plat/2MM, PCR Plat/Amb
Posts: 468
In general, the counter is so high that a "chair" is useless. It would almost have to be a bar stool. But I'd like to see one "high chair" on a computer at the end of the counter, that the front desk staff can sit at between customers. When a customer comes in, they can get up and do the standing thing while helping the customer. I often check in after midnight, and 90% of the time the staff is in the back talking on their cellphone.
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