FlyerTalk Forums - View Single Post - Is HA doing automatic upgrades for elites now?

Jul 27, 2008 | 6:24 pm

#2

Ripper3785

Join Date: Sep 2006

Location: PHX

Programs: ALL / NO STATUS

Posts: 3,276

Quote:

Originally Posted by HA/UA_Flyer

Is HA changing or has changed their upgrade policy to allow elites automatic upgrades if space is available?

Unlikely, in my opinion. It seems they do quite well selling the cash and miles upgrades <24 hrs prior to departure. Haven't seen F seats go empty on HA ever. (just my somewhat limited experience) Also can't imagine any domestic airline changing policies to increase FF benefits.

Quote:

Originally Posted by HA/UA_Flyer

Or was this just a nice customer service gesture from the PHX gate agent since he knew from the computer system I was a Pualani Gold member and didn't want to let the F seat go empty?

I don't know why the PHX gate agent would care, they are just contracted from another airline.

Chalk it up to good luck, haven't heard of many people getting op-ups on Hawaiian.

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