I have received four 16K bonuses to date and all took 72 hours or less to post. The biggest catch is did you use the authorized phone number or website to reserve your room? Walk-ins do not qualify. My first and second stay show the actual points earned and included my gold point bonus. The third stay showed the third stay plus the difference to make 16,000 points--however you still get your gold points (or perhaps platinum points) in addition to the 16K. I hope that makes sense. I think you should email Choice and find out if there was an error with your reservation. Good luck!