Originally Posted by Pushback2

Called Early Returns Summit Telephone Line and Frontier Airlines Customer Affairs Desk today. ALL SUMMIT MEMBERS WILL pay the change fee of 150 dollars AND the price difference of the ticket if you change the DAY of travel that has been waived for a year or more. You can contact the Summit Service Desk by calling 1-866-786-6482 and voice your complaint. I talked to Courtney at the Service Desk. You can also call the Frontier Airlines Consumer Affairs number 1-303-371-7400 and voice your complaint. I talked to Kathy at the Affairs Office today.
I had to direct both employees to the Frontier Airlines Main Webpage and have them open the "New Policy and fee changes" to alert them of this situation. As a Summit Member changing 30 flight days, this would of cost me an extra 4500 dollars not including the ticket price difference, if any.