Has anybody obtain the real contract of carriage from AA?
Has anybody been able obtain the real contract of carriage from AA instead of the "summary" they put online. The online version is about 11 pages long whereas other airlines' versions are 40-60 pages long.
UA - 50 pages -
http://www.united.com/ual/asset/COC27JUN08final.pdf
DL - 57 pages -
http://images.delta.com.edgesuite.ne...rriage_dom.pdf
DL - CC covering international travel 85 pages -
http://images.delta.com.edgesuite.ne...riage_intl.pdf
CO - 45 pages -
http://www.continental.com/web/en-US...2008070701.pdf
I wrote to AA Customer Service once and they kept referring me back to their 11 page version. However, the ticket jacket you get when you check-in refer to a full copy of the incorporated terms which Customer Service said they have no idea what it is referring to. Legally, aren't passengers entitled to at least examine the full version as part of entering into a contract with AA with each ticket purchase?
Last edited by seawolf; Jul 25, 2008 at 9:32 pm