Originally Posted by
craz
A true business traveler will be on a flex tkt so they should be able to switch flights at will. If you mean biz people flying on non-refundables well thats not exactly COs take on what a biz traveler is
The "biz traveler" as you define them are an endangered species. Most of us have corporate policies that dictate booking the lowest fare available. They are often last minute, and not inexpensive, but not fully flexible. I have no problem paying (and expensing) a set SDC or standby fee, but having to refare the new ticket is a dealbreaker.
Originally Posted by
bocastephen
I confirmed the fare class requirement with another agent - this appears to be policy, so in my opinion, it MUST be clearly, and concisely spelled out on co.com.
The fare class requirement is something that definitely needs to be clarified in writing (Scott!!?!?!?) If it's true that the original fare class must be available in order for the $25/$50 SDC fee to apply without a fare difference calculation, then the new policy is absolutely ridiculous and a big
from frequent fliers and business travelers who are just trying to get home..........................